Forum Discussion

gaurav b.2's avatar
gaurav b.2
Helpful | Level 5
9 months ago

I can't toggle the default sync state for new files to 'Available offline' on Windows 10

OS: Windows 10 22H2
Dropbox version: v220.4.4126

Problem: Default Sync State For New Files cannot be changed

When I click it to "Available offline" and close-open setting again it's back to "online-only".
Also there is no option to make file always available offline.

 

Please help. I've already tried advanced uninstall and install again.
I'm using Selective Sync

desktop

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hi gaurav b.2, thanks for bringing this to our attention.

    When you reinstalled the Dropbox desktop application, did you install it with admin privileges?

    Is this a personal machine or a company-managed device?

    This will help me to assist further!

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