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gaurav b.2's avatar
gaurav b.2
Helpful | Level 5
22 days ago

I can't toggle the default sync state for new files to 'Available offline' on Windows 10

OS: Windows 10 22H2
Dropbox version: v220.4.4126

Problem: Default Sync State For New Files cannot be changed

When I click it to "Available offline" and close-open setting again it's back to "online-only".
Also there is no option to make file always available offline.

 

Please help. I've already tried advanced uninstall and install again.
I'm using Selective Sync

desktop

1 Reply

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  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    21 days ago

    Hi gaurav b.2, thanks for bringing this to our attention.

    When you reinstalled the Dropbox desktop application, did you install it with admin privileges?

    Is this a personal machine or a company-managed device?

    This will help me to assist further!

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