Forum Discussion

hytbaobao's avatar
hytbaobao
Explorer | Level 4
5 months ago

I click on the Dropbox app icon, it responds for three seconds, but then the app fails to launch.

Application Affected
Dropbox

Device
HP Z8 G4 workstation


Operating System
(Windows 11.)


Dropbox App Version (if using the app)
Dropbox 150.3.4929 Offline Installer.x64

Question or Issue

When I click on the Dropbox app icon, it responds for about three seconds, but then nothing happens, and the app fails to launch.

Additionally, when attempting to install Dropbox using the online installer, I encounter an Installation Failed Error with the code 1073741795.

I have already tried reinstalling the system and using an older version of Dropbox, but the issue persists.

 

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey hytbaobao​, let's jump right into this! 

    Sorry for the late reply, it seems your post accidentally caught by our spam filter. 

    Do you still face this issue, or did you manage to resolve this? If you're still going through it, do you get the same error as mentioned before? 

    Let me know more, and we'll take it from there!

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