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I see logs of the same device under various IP addresses and Dropbox re-synced to another drive.
HP Elite Book 850 G3
windows 11 Pro /google chrome
I wanted to migrate from an Acer aspire onto the machine above. it all worked fine and drop box was successfully set up on drive D:
Then Dropbox told me Gee you've exceeded your three device maximum. I discovered how to get rid of PC's That I haven't used in years.
It told me that the particular HP PC (Dropbox always knew it was the same name) Was logged in from several different locations and therefore Too many devices. So I obligingly removed a number of duplicate entries.
I also removed duplicate entries for the Acer Aspire, Also always the same name but different IP addresses.
Dropbox then successfully let me log in, installed itself; Renamed my drop box on Drive D to (OLD) and promptly downloaded all of the contents onto drive C.
I see problems with this: It was always the same PC name, same location, my house my router, But presumably the IP address was changing, Compliments of my Internet provider.
No I did not rename the PC.
- Why did Dropbox suddenly decide to treat the same PC different IP as multiple PCs? It's never been a problem in the past several years.
- Despite knowing that I wanted Dropbox on Drive D, why rename that directory to OLD and put a dropbox directory on C that I clearly had already moved off to D?
- It obviously knew about Dropbox on Drive D, Why arbitrary wrong decisions?
- Fortunately I have spare space on the PC so you didn't blow up the disk drive capacity, And I have unlimited Internet, so didn't suddenly blow my Internet budget.
- But as I say Dropbox seems to have lost its mind. It's not the president, please help It find its mind, And stay loosely tethered to reality.
C'mon folks.
3 Replies
- Nancy
Dropbox Community Moderator
Thanks for your post, dbray9.
Regarding your first question, can you please take a look at Rich’s reply here?
As for the desktop app re-syncing everything to a different drive, did you select your existing Dropbox folder while signing back into the Dropbox app? There should be an option to do so right before creating a new Dropbox folder, and after clicking on the “Advanced settings” link during the sign-in process.
Let me know, and we can go from there.
i already had dropbox Successfully using Dropbox on Drive D when DBX decided that Too many devices Were linked.
So I got rid of the so called Superfluous links. Then when I logged into DBX on the HP, DBX went on its rename and Download rampage. I had no opportunity to tell DBX that the DBX directory was no longer in its Default location. Plus, it clearly knew the intended location because it renamed it,
I don't expect to have any difficulty getting the drop box directory back on DRive D. I'd just like some Assurance that DBX will avoid future rampages
- Jay
HI dbray9, we appreciate the details you provided.
While we can't provide assurances that unexpected behavior wouldn't occur again, as this situation does sound a little unusual with the multiple devices, we would be here to help you out if you experience any further issues.
