Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Javascript error occurred in the main process on Mac OS 12.7.6
Hello, I am unable to open Dropbox because I keep getting this error message. Followed by a message that Dropbox quit unexpectedly. When I restart Dropbox, I get the same two errors. (see screenshots below).
I have a Mac, iOS 12.7.6
I am using Dropbox app version 222.4.5042
Please help me resolve this issue! Thank you!
Hey CopperSoup - sorry to hear you're having issues with this.
If you get this error even after quitting and relaunching the app and rebooting your computer, could you try a reinstall and let me know how it goes?
Thanks!
4 Replies
Replies have been turned off for this discussion
- Walter
Dropbox Community Moderator
Hey CopperSoup - sorry to hear you're having issues with this.
If you get this error even after quitting and relaunching the app and rebooting your computer, could you try a reinstall and let me know how it goes?
Thanks!
Reinstalling worked! Thank you!
- Walter
Happy to hear that and thanks for the update too CopperSoup
See you around the Community and take care!
- Theresa
Community Manager
Hi CopperSoup and welcome to the Dropbox Community. I am glad to see that an advanced reinstall fixed your issue and you were once again able to use your Dropbox account at full functionality.
On a separate note, I’m Theresa, one of the Community Managers here at Dropbox. 👩💻 I’d love to hear how you use Dropbox in your daily life and sure if you're open to sharing, I’m all ears👂✨.
I’m always fascinated by different workflows. Who knows? Your insights might lead to helpful tips to boost productivity or even spark ideas we can share with our internal team. 🤗💡
T 😺 (Dropbox Community Manager)
