Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

lamoidfl's avatar
lamoidfl
Helpful | Level 5
7 months ago

Let users remove Dropbox from the Windows Explorer navigation pane

Dropbox continues to force a navigation pane icon into Windows Explorer without providing any user-facing option to disable or reposition it. Even after I remove it from the registry, Dropbox re-inserts it on every update or restart.

This is an unacceptable override of user system preferences and violates UI conventions by prioritizing your brand icon above system drives. I demand an official method to disable or reposition this icon permanently, or at least an acknowledgment that users should retain control over their own file browser UI.

I request that this be forwarded to your product design and engineering teams. Please provide a timeline for addressing this issue. If not, I will have no choice but to publicly document and discourage use of Dropbox on this basis.

You are so arrogant and thin-skinned! Arrogant because you think your application is certainly more important than anything the user has or wants. Thin-skinned because you cannot take any criticism.

I dare you to leave this up. 

4 Replies

  • jhon738's avatar
    jhon738
    Explorer | Level 4
    7 months ago

    Hi lamoidfl,

    I hear your frustration—I’ve battled the same Dropbox issue myself. It’s beyond annoying when software ignores user choices. You’re absolutely right: we deserve control over our system. I truly hope Dropbox listens and offers a real fix soon.

    Regards

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 months ago

    Hi there lamoidfl​ & jhon738​ - thanks for taking the time to share your thoughts on this with us.

    I understand that this is not ideal and I'll make sure that your feedback reaches the right team, but I'm afraid I can't say if or when this will change.

    I'll also leave this thread open for other similar-minded users to share their own thoughts. 

    I know it's not much, but I hope this helps a tad. 

    Please let me know if you have anything else you'd like to add or ask. 

  • gregon's avatar
    gregon
    Explorer | Level 4
    6 months ago

    With the recent update the old method of updating the registry no longer seems to work. I'm about to simply uninstall dropbox. That's how much it matters to me. User's have been asking for years to simply add it as an option in the settings. Dropbox could care less about it's users and it shows.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hi there gregon - thanks for your feedback on this.

    I've noted in our system for future reference and you can let us know if you have anything else to add. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!