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qingliang's avatar
qingliang
New member | Level 1
10 months ago

Missing syncing icons using Ubuntu 24.04 and can't make files online only.

I use Ubuntu 24.04; the file is Nautilus. There is no file sync icon but a icon as is shown in the photo. and I cannot make the file online only. Can someone help me? Thanks a lot.

5 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey qingliang, let's jump right into this!

    As a first step, would you mind clarifying which version of the Dropbox app you're using on your end? You should be able to locate the version by hovering your mouse over the little Dropbox icon, next to your WiFi.

    Have you tried uninstalling, and then re-installing the app by any chance?

    Keep me posted, and we'll take it from there! 

  • qingliang's avatar
    qingliang
    New member | Level 1
    10 months ago

    Hi Megan, 

    Thanks for your reply. Below is my Dropbox version info. I did try uninstalling and re-installing the app, which didn't help. 

    Dropbox daemon version: 215.4.7202 
    Dropbox command-line interface version: 2024.04.17

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hi from me too, qingliang! Please keep in mind that the ability to make files online-only on the desktop app is currently only available for Windows and Mac users.

    As for the sync icons you mention though, do you mean that you’re not seeing any of the icons that are listed in this Help Center article? Are you seeing this triangle for all of your files/folders?

    Feel free to send me a full screenshot of what you see in your local Dropbox folder (just hide anything that you don’t want publicly visible on the forum).

  • qingliang's avatar
    qingliang
    New member | Level 1
    10 months ago

    Hi Nancy, thanks for your reply. Finally, I figured out that the KDE theme I am using does not work well with Dropbox. It worked well after I changed the KDE theme to another. Thanks for all the replies. Sorry, I am not sure how to close this discussion......

     

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Thanks for the update, qingliang!

    No worries, if you need anything else just let us know!

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