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geester's avatar
geester
Explorer | Level 3
23 days ago

My toolbar icon on Mac Sequoia 15.5 with Dropbox to access goes missing when my laptop shuts down

 I didn't have this problem on my old laptop 2014. But did I install incorrectly? to be able to attach files in an email or access my files i have to reinstall it daily because it goes missing once my laptop shuts down or goes to sleep:(

desktop
Install
Mac

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hi there geester - sorry to hear you're having issues with this.

    Even if  the app's icon goes missing as you mentioned you should be able to relaunch the app normally to bring it up again, without having to reinstall it every time. That said, would you mind clarifying the version of the Dropbox desktop app you're using at the moment as shown in your menu bar?

    Thank you!

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