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Forum Discussion
Native files.app integration is buggy, doesn’t sync
Steps:
1. Install Dropbox on iOS
2. The native files.app integration is enabled by default
3. Set a folder to be available offline in the Dropbox app
4. Wait for the folder to sync
5. On another device create a file in the folder
Expected:
The file is synced to the mobile Dropbox app and the native files.app
Actual:
The file does not sync to the native files.app. You need to manually go and refresh to make that file sync.
The problem this causes is when third party apps (like iawriter) try to use files synced by Dropbox, new files are missing. When edits are made to files that show up they always cause conflicts.
1. Install Dropbox on iOS
2. The native files.app integration is enabled by default
3. Set a folder to be available offline in the Dropbox app
4. Wait for the folder to sync
5. On another device create a file in the folder
Expected:
The file is synced to the mobile Dropbox app and the native files.app
Actual:
The file does not sync to the native files.app. You need to manually go and refresh to make that file sync.
The problem this causes is when third party apps (like iawriter) try to use files synced by Dropbox, new files are missing. When edits are made to files that show up they always cause conflicts.
4 Replies
native files.app integration is still downright dangerous. When files/folders added to Dropbox from another device failed to appear on my iPad, I tried numerous remedies (none of which worked) culminatinig in reinstalling the Dropbox app and then clearing the cache under "Files.app settings". Clearing the cache resulted in the more recently added folders and their contents being deleted from my Dropbox, even though they were uploaded from a different device. The integration evidently concluded that, since they weren't on my iPad, they didn't belong in the cloud either.
ios: 17.5.1
dropbox: 380.3.2
