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jakehardy's avatar
jakehardy
New member | Level 2
2 years ago

The folder “Downloads” can’t be opened because you don’t have permission to see its contents.

 Hi Dropbox team,

Dropbox: V182.3.6318

I'm getting this error and im unable to get to downloads. Please can you help?

Kindest Regards

Jake

desktop
Dropbox Backup
Error Messages
Mac

3 Replies

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey jakehardy, thanks for bringing this to our attention.

     

    Is it possible that you've enabled the Dropbox backup feature for your downloads folder?

     

    If you open your Dropbox folder in finder, do you have a folder named 'Mac' that would include the downloads folder and are you able to access it from there?

     

    Let me know what you find.

    • joanneamanda's avatar
      joanneamanda
      New member | Level 2
      2 years ago

      Hello Hannah, I'm having the same problem as the original post, and I do have a folder named Mac with a download folder in it but I am not able to open it their either. Is there anything i can do? thank you. 

      kindest regards Joanne 

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