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pukoh
19 days agoHelpful | Level 6
There's no option to make files online-only/offline or see their version history on Windows.
On my windows machine, the only options I get when right clicking on a file is
Copy Dropbox link
Share
Transfer a copy
View on Dropbox.com
Manage folder access
How do I get all the options, like make online, available offline, and version history, that I have access to on Mac.
HI pukoh, as you mentioned this is a company device, is the Dropbox desktop application installed with admin privileges, in order to get all the context menu items to appear?
8 Replies
- Nancy19 days ago
Dropbox Community Moderator
Hey pukoh! Welcome back to our Community.
The options that you mention, are they absent from every file/folder on your desktop app?
Apart from that, can you clarify the Dropbox app's syncing status and app version?
Finally, I’d like to know when this issue started approximately; did it occur after a specific Dropbox or OS update, for example?
Keep me posted.
- pukoh16 days agoHelpful | Level 6
It's missing from all files and folder
Version 227.4.4774
Status: Your files are up to date
Another person uses the computer, and they said they've never had those options in the last few years.
The computer is managed by an IT department. Could that have something to do with it? Is there a setting they can turn on/off?
- Nancy16 days ago
Dropbox Community Moderator
Thanks for the extra info you’ve shared! Just to clarify, the desktop app those options are missing from, is it connected to the Dropbox account of another user?
- pukoh16 days agoHelpful | Level 6
yup it's another professional account.
- Jay16 days ago
Dropbox Community Moderator
HI pukoh, as you mentioned this is a company device, is the Dropbox desktop application installed with admin privileges, in order to get all the context menu items to appear?
- Jay5 days ago
Dropbox Community Moderator
Hi pukoh, just checking to see if you saw our last reply.
If you still need any help, feel free to reach out to us again.
If your issue has been solved, let us know what worked for you! - pukoh4 days agoHelpful | Level 6
reinstalling fixed it. thx!
- Jay2 days ago
Dropbox Community Moderator
Thanks for the update, I'm glad to hear that you were able to resolve the issue.
Enjoy your week ahead!
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