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gswhite1's avatar
gswhite1
Explorer | Level 4
10 months ago
Solved

Trying to add the Dropbox mobile app to a 2016 v7.1.1 Samsung Android Tablet

I am trying to add Dropbox to a 2016 v7.1.1 Samsung Android Tablet. It's not working.

  • Rich's avatar
    Rich
    10 months ago

    gswhite1 wrote:

    I have two others with Dropbox installed on 7.1.1 ???


    If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi gswhite1, thanks for messaging the Community.

     

    Currently, the minimum requirements for the Dropbox mobile app is Android 8 or later.

     

    As you're running 7.1.1, it won't be possible to install the Dropbox app on that tablet. You could try accessing your account from the browser, although it does require the latest version of the browser.

     

    If you have any further queries, feel free to message back.

    • gswhite1's avatar
      gswhite1
      Explorer | Level 4

      I have two others with Dropbox installed on 7.1.1 ???

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        gswhite1 wrote:

        I have two others with Dropbox installed on 7.1.1 ???


        If it's already installed (likely a previous version) then it may continue to work until Dropbox finally pulls the plug, but the current version of the app requires Android 8 or later. Google ended support of Android 7.1.1 nearly 5 years ago.