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Forum Discussion
When I access the app's settings, it won't allow me to switch my files to "available offline".
when i go into settings/preferences/sync...it has 'online only' enabled now by default and it will not allow me to select the 'available offline' option
i click on it and nothing happens, ive tried restarting everything. its strange...the mouse cursor will change to the finger when i hover it over the little round check box...but nothing happens when i click it
i selectively sync the folders i want on my desktop actively, and i want them to be actually offline and on my harddrive locally.
3 Replies
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- Megan
Dropbox Community Moderator
Hey justin h.2, let's jump right into this!
I'd like to check the version of the app that you're using. Could you try hovering your mouse over the little Dropbox icon on your menu/task bar, next to your WiFi and let me know?
Also, do you have any screenshots of the behavior that you mentioned?
Keep me posted, and we'll take it from there!
- Jay
Hi justin h.2, just checking to see if you saw our last reply.
If you still need any help, feel free to reach out to us with the information we requested.
If your issue has been solved, let us know what worked for you! im running the latest version of both win10 and dropbox. i literally updated everything right before i tried this again. still having the same problem, it just will not let me select the offline options in the check box toggle area thing
