Take Your Search Game to the Next Level with Dropbox Dash  🚀✨ Curious how it works? Ask us here! 

Forum Discussion

PapaPete's avatar
PapaPete
Explorer | Level 3
2 months ago

Windows app keeps folders of older client versions, can I remove them?

I just discovered that the Dropbox Windows App is not a good app-space manager.

On one computer:
c:\Program Files (x86)\Dropbox\ contains SEVEN old client versions, using over 2.6GB of storage!

The folders are things like Client_77.4.131 Client_211.3.5889 Client_221.3.5229

Another computer: only one, 300MB.
Another: nine versions, 3.4GB
And one more: no extras at all.

The old versions are dated as recently as October 2024, and March 13, 2025

QUESTIONS:

  1. Is this a known bug? Please fix it!
  2. Is there any kind of safe "Dropbox cleanup" tool that could fix this?
  3. Is it safe to simply delete all Client_* folders in the Dropbox app folder? (Note the "_")

THANKS!

1 Reply

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi PapaPete, thanks for bringing this to our attention.

    In general, these folders are usually deleted when the Dropbox desktop application is updated to the latest version.

    It would be safe to delete the older client versions, though it would be best to keep the newest one there.

    Keep me updated with any progress!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!