One month down in 2025: How are your resolutions coming along? Check out how to get back on track here.
Forum Discussion
DJ WAO
10 months agoNew member | Level 2
1 KB of space on Dropbox profile linked to rekordbox DJ software
I recently bought rekordbox pro which is supposedly powered by drop box. It is supposed to give me 5TB of cloud space in order for me to have all of my tracks and track data saved from one computer to the next which is VERY critical as this is my JOB.
When I go to dropbox though it tells me I have 1kb of space I can use (Shown in screenshot)
Initially I linked my other email to it initially because within rekordbox software it put my gmail automatically. This may be the root cause of the issue but I don't know for sure. Then after I unlinked the unwanted account from record box and linked the wanted account to dropbox. Which is now linked shown in the photo above (but not receiving any 5TB storage). Lastly on my dropbox account that's linked to my rekord box it will say "your teams dropbox trial has ended you can now only download/see files"
- Nancy
Dropbox Staff
Hey DJ WAO! Thanks for posting this on the forum.
Keep in mind that you’ll need to be logged in to a personal Dropbox account for this to work. From your screenshots, it looks like you were part of a Business team/trial indeed, which has been now downgraded/expired leading you to a locked state.
To confirm, do you wish to convert this account to a personal one again and link rekordbox to it? Did you have any issues while linking the other Dropbox account instead?
Let me know, and we’ll go from there.
About Integrations
Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!