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nycregoddess
2 years agoNew member | Level 2
Changing settings on check box in dropbox sign after sending
Hi,
I just did a pretty long document in Dropbox Sign that had four different signers over 18 pages! I sent it off to be signed in a particular order. The first person just notified me that they cannot successfully sign unless all of the checkboxes that I set up are checked off - I did not want that!
Is there a way to go back into the document and just change the settings on the checkboxes to allow him to choose some and not others?? I tried to open the document with "preview" and there's an "edit" option, but it just opens a blank document without any of the fields, and I'm so upset at having to do this all over again. Please help if possible!
1 Reply
- Jay2 years ago
Dropbox Community Moderator
Hi nycregoddess, thanks for bringing this to our attention.
Please could you contact the Dropbox Sign team by following this link for further assistance on this matter.
Keep me posted!
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