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MichaelH2's avatar
MichaelH2
Explorer | Level 4
1 year ago

Dropbox failed to connect to Salesforce

 

Installed package: Dropbox for Salesforce 1.707

 

When trying to connect, below error occured.

 

Script-thrown exception

Error is in expression '{!runOAuth}' in component <apex:page> in page dropbox_for_sf:connect: (Dropbox_for_SF)

 

 

An unexpected error has occurred. Your solution provider has been notified. (Dropbox_for_SF)

 

Remote site settings seems to have been created as well

https://aus66.salesforce.com

https://api.dropbox.com

https://api-content.dropbox.com
https://api.dropboxapi.com

 

 

 

 

4 Replies

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  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thank for posting on our Community, @MichaelH2! 

     

    First off, did you follow these steps to connect your Dropbox account with Salesforce? 

     

    Let me know and we can go from there.

  • MichaelH2's avatar
    MichaelH2
    Explorer | Level 4
    1 year ago
    Hi Nancy, yes the installation (step 1) was fine. I am stuck with step 2. It keeps asking me to create remote site setting even though one is already created
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Thanks for clarifying, Michael! I can see that you’ve logged a ticket with our support team in the meantime and your case is being handled by one of our specialists. 

     

    When you get the chance, please check their last email.

  • MichaelH2's avatar
    MichaelH2
    Explorer | Level 4
    1 year ago

    Thanks Nancy - I have responded & awaiting replies.

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