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Forum Discussion
DanijelD
2 months agoHelpful | Level 6
Microsoft Teams integration loses login connection every other day
The new Microsoft Teams integration is great; we can now open shared links directly on the Desktop via the native app, which is a great time saver.
Only bug for the integration is that users have to login to Dropbox via Teams every other day. It loses the login authorization and the 'open file in app' function is then not available anymore. Users need to login everyday in to Dropbox via Teams to make it work again.
- DanijelDHelpful | Level 6
Hi! We are running the latest Mac OS on oud devices (15.2) and latest stable Dropbox (214.4.5217) and Teams apps (Version 24335.204.3298.2649). This is not a Dropbox app issue, but a Dropbox integration connector issue in Teams. So the lost Login connection was always present for us; but with the latest update to the integration, we now finally started to use it. So now it becomes a thing for us :)
- DanijelDHelpful | Level 6
Any updates on this? Thanks.
- Jay
Dropbox Staff
Hi DanijelD, apologies for the delay in our response.
Have you contacted the support team already in relation to this matter?
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