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bastihansen's avatar
bastihansen
Helpful | Level 6
3 years ago
Solved

Replay Checkbox missing 🥲

Hey All! I got a replay link from a client and I am working on a revision for a video. a day later i am opening the same link and now the checkboxes are missing and i cant tick off changes i made. seems like a sign in issue or something? i made sure i am signed in into dropbox.com before opening the link.

 

any ideas?

  • I figured it out. I was logged into Dropbox.com but not into replay. Apparently two different things to be logged in to.

3 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey bastihansen, thanks for posting here! 

     

    Would you mind send me a screenshot of what you see on your end, when you open the link in regards to the check-boxes, please? It'll help me with the visual. 

     

    Keep me posted, and we'll take it from there! 

  • bastihansen's avatar
    bastihansen
    Helpful | Level 6
    3 years ago

    I figured it out. I was logged into Dropbox.com but not into replay. Apparently two different things to be logged in to.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Awesome! Glad everything is settled bastihansen

     

    If you need us, you know where to find us. 

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