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christinahageny's avatar
christinahageny
New member | Level 2
3 years ago

Template functionality in Dropbox sign

Now that Dropboxsign is fully integrated with Dropbox, I've noticed that I don't always have the option to add a template when I'm using a template.  I see the screen and then it disappears and drops me right to where we send the document.  Has anyone else had this issue?  Curious if it's a glitch in coding or perhaps just my browser, but I didn't have the issue before when Dropbox sign was separate.

Dropbox Sign
Web

1 Reply

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi christinahageny, and welcome to the Community!

     

    Have you checked to make sure the issue doesn’t persist on a different browser on your computer?

     

    If not, please try to open Dropbox Sign on a different browser a couple of times, and let me know if you see any difference at all. 

     

    Give me a nudge when you’ve got updates.

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