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Mgodfrey02307's avatar
Mgodfrey02307
New member | Level 2
3 years ago

Wrong Google Account Linked when creating G-Docs on here

I'm having a problem with creating Google Docs on here. When I create a Google doc via Dropbox it opens up said Google Doc but signed into Gmail account I don't use. It wouldn't let me sign out, so I've since deleted the account itself, and now when I try and create a GDoc on Dropbox, it brings up the 'Sign into your Google Account to Continue' page (which I do, to the right account), nothing happening, and it just bringing up the 'Sign into your Google Account to Continue' screen again. I've looked at the 'Linked Accounts' in my settings (of which there is nothing there - my Dropbox isn't linked to any Google accounts or other Dropbox accounts) and I've since deleted the Google Account it was signed into to get rid of said G-account completely. When I open up Google Docs on my computer (outwith Dropbox), it opens/create them linked to the right Google account. This is literally only happening with Dropbox. I have a Dropbox Basic account, but that shouldn't be an issue. What am I doing wrong??

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Mgodfrey02307, thanks for bringing this to our attention.

     

    Just for clarification, did you recreate the Google account with the same email as that on your Dropbox account in order to link it to your account?

     

    This will help me to assist further!