We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
muggieramadani
19 days agoExplorer | Level 4
Allow us to buy more space on the Professional plan (even 10TB).
I’ve been using Dropbox for many years and I love it.
Currently, I’m on the Professional plan with 4TB of storage. I’ve now reached a point where I’m running out of space and need to upgrade. I had a long chat with a Dropbox representative (she was friendly and very service minded), and she told me that in order to get more space, I would need to upgrade to a Teams plan, which requires paying for three users — a massive increase in cost.
I agreed to do this, but since I already have a Teams plan under a different email, I wasn’t able to proceed.
I hope you’ll consider allowing users to upgrade and purchase more storage on the Professional plan in the future. It would be great to have the option to buy, for example, 10TB.
Best,
Muggie
1 Reply
- Rich19 days ago
Super User II
muggieramadani wrote:
I hope you’ll consider allowing users to upgrade and purchase more storage on the Professional plan in the future.
You should add your support to one of the existing topics/ideas, rather than starting a new one.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!