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JShizzle's avatar
JShizzle
Explorer | Level 3
4 years ago
Solved

Can I change my renewal date?

Hello

I’ve got a new job and the payment date has changed. How do I change it? I am due to pay tomorrow but I don’t get paid until the 1st. I would like the payment to come out on the 1st. If I let it bounce tomorrow, can I pay on the 1st and all my files will still be there? I have over 12TB I don’t want to lose.

Thanks

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  • Rich's avatar
    Rich
    4 years ago
    JShizzle wrote:
    I would like the payment to come out on the 1st.

    There's no way to change your payment date. The only way would be to cancel the automatic renewal and let your account downgrade, then resubscribe on the day you want to be charged. Nothing will happen to your files, though you won't be able to sync any changes while you're over quota.

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    JShizzle wrote:
    I would like the payment to come out on the 1st.

    There's no way to change your payment date. The only way would be to cancel the automatic renewal and let your account downgrade, then resubscribe on the day you want to be charged. Nothing will happen to your files, though you won't be able to sync any changes while you're over quota.

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