Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Zdenek Hajduch's avatar
Zdenek Hajduch
New member | Level 1
10 months ago
Solved

Can I change my renewal date?

Hi, I need to change the due date of my monthly subscription. All the details will remain the same, I just want to change the due date. How do I proceed..? Thank you...

billing
Payments
Plans
  • Rich's avatar
    Rich
    10 months ago
    Zdenek Hajduch wrote:

    I need to change the due date of my monthly subscription.

    You can only change the billing period (monthly, yearly) on your account. There is no way to change the automatic renewal date for a subscription.

    To do this manually you would need to cancel your current subscription, wait for the account to downgrade back to Basic at the end of your current billing period, and then wait until the day you want to be billed and re-subscribe.

2 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    10 months ago
    Zdenek Hajduch wrote:

    I need to change the due date of my monthly subscription.

    You can only change the billing period (monthly, yearly) on your account. There is no way to change the automatic renewal date for a subscription.

    To do this manually you would need to cancel your current subscription, wait for the account to downgrade back to Basic at the end of your current billing period, and then wait until the day you want to be billed and re-subscribe.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!