Forum Discussion

TMSS's avatar
TMSS
New member | Level 2
9 months ago

Confused after creating a Business trial - how can I see the plan pricing?

Hello, I signed up and it appears that I have a business plan. I thought I was signing uip for a free account. 

I am now being asked for a CC or my account will expire. 

I host about 3 images here so that they can be used on email signatures. I am trying to determine what the plan price is so I can decide if it's even worthi t of if I should figure out another way to host those images. 

Can anyone provide info.

 

Thanks,

4 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey TMSS, thanks for joining our Community.

    Can you send us a screenshot of what you see about your plan exactly and the options you're getting?

    You mentioned that "I am now being asked for a CC or my account will expire". Can you send us a screenshot of that message?

    Also, which plan exactly have you created a trial of? You should be able to see that in your plan page here.

    Keep me posted.

  • TMSS's avatar
    TMSS
    New member | Level 2
    9 months ago

    The plan says Dropbox Business Trial

     

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the screenshot, TMSS.

    So, this basically means that if you don't add billing info so that your trial renews to a paid subscription, your Business plan will expire.

    If that happens, your plan will go into what we call a "locked state".

    You can see more info about that and what to do if that happens here.

    I hope this helps clarify things and if you need more info on our pricing and plans, you can take a look at this page.

  • TMSS's avatar
    TMSS
    New member | Level 2
    9 months ago

    OK, thanks for the reply. I don't see the value in paying for a few iages to be held onsite. I'll look around and remove beofre the free trial expires.

     

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