Dropbox charges me twice a month

That means you have upgraded two accounts - once which charges the first day and one which does the last day of a month. 

Use https://help.dropbox.com/billing/find-credit-card-charge to find out the accounts you've upgraded, log on to the extra one and cancel it.

How’s it Mark,

Thanks so much for the reply. I have tried to use the tool. I have had no luck as my number on my statement is only 11 characters and it doesn’t recognise it.  I’m hoping I haven’t been scammed. What else can I do to figure this out? 

Thanks 

Dataera wrote:

What else can I do to figure this out? 

Log a ticket for support at www.dropbox.com/support 

Dataera wrote:

I have had no luck as my number on my statement is only 11 characters and it doesn’t recognise it.

Does the entry on your statement also show Apple or Google, or does it only list Dropbox?

Hey Rich,

It says Dropbox in front of it

Hey Dataera - sorry to hear you're having issues with this. If you haven't logged a ticket with our support yet, may we reach out via email to investigate further? 

Hey Walter no I haven’t done that. Please email that would be amazing.

Sure thing Dataera - I've just followed up via email so please have a look at your inbox and we'll take it from there.