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Forum Discussion
FATMKT
24 days agoExplorer | Level 3
How can I cancel and get a refund for Dropbox Sign?
Hello in 9/2024 I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free version, or a free trial that I may have signed up for. I could've sworn that I canceled this subscription but apparently I didn't and that's on me I guess.... When reviewing my taxes and credit expenses for the past year I came across 119.88 dollar charge in 10/2024. I was wondering if it was possible to get it refunded as I only made 3 or 4 signature requests during that one month. Pretty disappointed by this page Contact Dropbox support - Dropbox and I have no idea who to contact to pursue this. Anyone got any advice for me?
- MarkSuper User II
You need to contact Sign itself for help as its still a separate entity in that respect.
https://sign.dropbox.com/form/contact-us-general
However, usually refunds are only issued where legally required I'm afraid as reminders are issued prior to charging.
- FATMKTExplorer | Level 3
I'm sure there was no reminders are issued prior to charging. Anyway thanks u for sp me .
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