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Cheryl M's avatar
Cheryl M
New member | Level 2
5 months ago

How can I delete my credit card on my account?

Need to delete credit card that is on my dropbox account and am unable to find a way to do that.  Went to Billing, see existing credit card information but no way to delete it.  There should be a way to delete my card from the website.  Googled looking for information and that info is wrong.  Hope someone can help.  Thank you in advance for any help that is given.

billing
cancellations
Delete

2 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hi Cheryl M, thanks for bringing this to our attention.

    According to this page, what subscription do you currently have with Dropbox?

    This will help me to assist further!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey Cheryl M!

    Just popping in to see if you've had a chance to look at Jay's last message. Still need help? We're all ears! If the issue is sorted, let us know what worked out for you.
     

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