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Forum Discussion

CCAAG's avatar
CCAAG
Explorer | Level 4
6 months ago

How can I switch from a subscription from an App store to a direct one from Dropbox?

I currently have a Dropbox Professional subscription managed as an Apple App Store Subscription. How can I convert my account's subscription so it is not managed externally by Apple, but directly by Dropbox?

Account Settings
billing
Payments

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago
    CCAAG wrote:

    How can I convert my account's subscription so it is not managed externally by Apple, but directly by Dropbox?

    You need to cancel your subscription via the iTunes store. Wait until your account is downgraded (dont worry you wont loose data, it may just stop syncing for a bit) and THEN upgrade via the Dropbox website. 

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