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Forum Discussion

Madbirdofvino's avatar
Madbirdofvino
New member | Level 2
11 months ago

How do I delete a redundant account?

I have two accounts - I need to delete one. The email for the redundant account does not have an active email address for the password to be sent. 

Please advise? 

Account Access
Create or delete account
Delete
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    11 months ago

    Hi Madbirdofvino, thanks for messaging the Community!

     

    In order to delete a Dropbox account, you would need to login to the site to do so.

     

    Without access to the email address, you won't be able to login due to the security code sent to the email. Is it possible to recreate that email?

     

    This will help me to assist further!

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