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Forum Discussion
yahyaalen
8 months agoExplorer | Level 3
I can't change my billing cycle from annual to monthly.
Can't change payment time from annualy to monthly, and I can't downtrend the the plan
- Nancy
Dropbox Staff
Welcome to our Community, yahyaalen!
What’s the current plan you see on this page?
Are you getting any errors, when trying to update your billing cycle, or does the option not appear at all?
What happens if you try to downgrade your Dropbox account instead?
Feel free to send me a screenshot too, if you think it'll help.
Keep me updated.
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