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I have a team of 3 but it says the minimum is 4 licenses
Hello I have a team of 3 including myself I want a team account but it says the minimum is 4 licenses. Is there a better plan around this
I figured it out, It was in the back end I had to delete 2 licenses, When i set up my free trial I set it up for 5 licenses. I got them back to 3 then renewed my subscription. Thank you all for helping.
6 Replies
- Mark
Super User II
The minimum licence is 3 users: https://www.dropbox.com/plans
Where are you seeing it say 4 is minimum?
- Rich
I have a team of 3 including myself I want a team account but it says the minimum is 4 licenses.
Can you provide a screenshot where it's showing that? The minimum number of licenses has always been 3, not 4.
left a picture under Rich
I figured it out, It was in the back end I had to delete 2 licenses, When i set up my free trial I set it up for 5 licenses. I got them back to 3 then renewed my subscription. Thank you all for helping.
- Theresa
Community Manager
Hey Musa Shroukh welcome to the community! 👋
Thanks for reaching out about your team setup, I totally get how confusing the minimum license message can be, especially when you’re managing a small team. I'm glad to see you got it sorted thanks to our Super User's Rich and Mark 💪.
I’m Theresa, one of the community managers here at Dropbox HQ 👩💻. You’ll see me around the forums helping out and getting to know our members. 😊
I’d love to hear, what’s your team’s favourite way to use Dropbox together? Any tools or workflows you rely on daily?
Talk soon,
T 😺 (Dropbox Community Manager)
