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namjin's avatar
namjin
New member | Level 1
6 months ago

I need an urgent refund; I had cancelled my plan, but the charge still went through.

Not long ago, I requested the cancellation of Dropbox. However, the payment was made on my card as it was not canceled. 

I request a refund. (I am not using the product at all at the moment.) Also, I don't want to use Dropbox anymore. Please cancel it as well.

Suddenly, a lot of money has been paid, so I don't have any money on hand right now. please
Please give me a quick refund.

As a result of my email inquiry, I received an answer from the community to solve it, so I wrote this.

Refunds

2 Replies

  • namjin's avatar
    namjin
    New member | Level 1
    6 months ago

    I just received the solution via email. Thank you.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    I’m glad to hear that, namjin! If you need something else, feel free to nudge me here.

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