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Rita15's avatar
Rita15
New member | Level 2
2 years ago
Solved

I'm not sure I chose the 30-day trial period. How can I check that?

I'm not sure I chose the 30-day trial period. How can I check that? I don't want it.

billing
cancellations
Plans

4 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi Rita15, welcome to our Community! 

     

    Can you maybe try to visit your plan page directly through this link? If so, what subscription do you see there?

     

    Did you upgrade to a trial via the Dropbox site or the mobile app? Feel free to also have a look at this Help Center article. 

     

    Let me know more! 

  • Rita15's avatar
    Rita15
    New member | Level 2
    2 years ago

    Hi Megan,

     

    It is written Dropbox Basic. Is this the trial period or just a free plan?

     

    Thanks!

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Rita15, it sounds like you're using a free account. 

  • Rita15's avatar
    Rita15
    New member | Level 2
    2 years ago

    This is what I understood, I hope I won't be charged. Thank you!

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