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Forum Discussion
unsophisticated-sophisticate
5 months agoExplorer | Level 4
Is a Dropbox Professional plan suitable for sharing and protecting links?
Dropbox Plan
Professional
How did you upgrade?
New to Dropbox - New account.
Question or Issue
Before opening a Dropbox account, my research indicated that Dropbox Professional was the plan I needed. However, now that I have it, I find that the features I wanted are either unavailable, I'm unsure how to find and use them, or I've chosen the wrong plan. As the sole administrator, I require features that enable me to send multiple view-only links to others, password-protect each link, and track account access via a log. Did I choose the wrong plan?
7 Replies
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- Jay5 months ago
Dropbox Community Moderator
Hi @unsophisticated-sophisticate , thanks for joining the Community.
You should have the option to share view-only links to users using these steps.
Additionally, on a Dropbox Professional plan, you can add passwords to those links as well.
Regarding account access, do you mean to track who logs into your Dropbox account, or who is accessing those links?
This will help me to assist further!
- unsophisticated-sophisticate5 months agoExplorer | Level 4
Thank you for the response. So, here's my problem. Before posting here, I read through those instructions several times, to no avail. So, I went to ChapGPT for help, same thing. Regarding the links to the account, the system only allows me to make a single link. In fact, the instructions read, "You can create a link to any file or folder in your Dropbox account and share it with others." Notice that the instructions say "a link." It also says, "and share it with others." I can share "it" with others, but I can't share [them] with others.
Regarding the password, the instructions say customers, "can add a password to a shared link on dropbox.com or on the Dropbox mobile app. When someone opens the link, they'll need the password to see its contents." Again, the instructions use the letter "a" and "the," when referring to the password; "add a password" to "a shared link." When someone opens "the" link, they'll need "the" password. Singular.
Lastly, regarding an account access log, I meant when an assigned link is accessed by whoever has the link and the necessary password. Not the particular individual, e.g., IP address, person's name. That would probably take some sort of Secret Service or FBI-type software. 😉
- Jay5 months ago
Dropbox Community Moderator
So, just to clarify, you can create multiple shared links, and have different passwords for each link on your Dropbox account.
Are you instead looking to create multiple shared links in bulk without having to create them manually, or to have different passwords for a single shared link?
Regarding the account log, currently, there isn't a feature using shared links that will allow you to track when it was opened. You could use Dropbox Transfer for that feature, or DocSend.
- unsophisticated-sophisticate5 months agoExplorer | Level 4
"So, just to clarify, you can create multiple shared links, and have different passwords for each link on your Dropbox account." This is what I am trying to accomplish.
"Are you instead looking to create multiple shared links in bulk without having to create them manually?" If this is possible, that would be good. If not, I am fine creating them individually.
"or to have different passwords for a single shared link?" No.
"Regarding the account log, currently, there isn't a feature using shared links that will allow you to track when it was opened." I think that I read that this feature is available under a business plan. Nonetheless, it isn't that important to me.
- Roga415 months ago
Dropbox Staff
Hi unsophisticated-sophisticate,
"Regarding the account log, currently, there isn't a feature using shared links that will allow you to track when it was opened." I think that I read that this feature is available under a business plan. Nonetheless, it isn't that important to me. ----- You actually can, with the Dropbox Professional via the Dropbox Transfer feature as was mentioned by Jay . You can refer on this link for more information on how you can manage your transfer views and downloads :
https://help.dropbox.com/share/sent-received-transfers
Hope this helps,
:)
- unsophisticated-sophisticate5 months agoExplorer | Level 4
Based on our discussion here, it appears Dropbox is not the tool I heard it is. Fortunately, my account is in a "trial" period, so I can cancel it without financial impact.
- Roga415 months ago
Dropbox Staff
Hi unsophisticated-sophisticate,
Since you are currently on trial, you may want to seek assistance with our Support Team that can further help you in regards to your specific needs/requirements. While logged in to your account, you can click this link to submit a ticket: http://www.dropbox.com/get_help
Thank you,
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