We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Is it better to have 2 Plus accounts or a Family one?
I have an individual plus account. My wife needs a Dropbox plus account. No other family members. It seems more cost efficient to have two individual plus accounts rather than a family account. The price is close and we would have more space. Am i missing something here? Also, costumer service is not so great. I wish there was a phone support option.
Any feedback is appreciated!!!
4 Replies
Replies have been turned off for this discussion
- Hannah
Dropbox Community Moderator
Thanks for reaching out to us, jerrydonato.
This is basically up to you, but with the Plus accounts you'll have 2 TB of space each, while with the Family plan you'd be sharing 2 TB with each other, so I guess that would be more efficient in that sense.
We do appreciate your feedback on the support options as well and I'll make sure to pass it on to the team.
Let me know if you have any additional questions.
Is there a phone number for costumer service. your oveseas chat is not very good!
- Nancy
Sorry for jumping in here, jerrydonato. Phone support is currently available to paid Business teams.
However, if you have any further questions, we’d be happy to help you.
Again, your online overseas chat is just not very good. You can take money with no problem but you offer very little in the way of costumer support. Very disappointing!
