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Etoddler's avatar
Etoddler
Explorer | Level 3
24 days ago

Need a phone number to contact support

It would be great if you actually had a phone number and took Customer Service seriously.   My company just refused to use them, 25 to 30 users with their own unique IDs and we were going pay for all of them, but I had a billing issue with mine and I told them that I couldn’t even get anyone to call me no matter how many times I asked.  
Customer Service is severely lacking, they took multiple days to get back with me

Billing
Plans

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    23 days ago

    Hey Etoddler, thanks for your suggestion.

    I've noted your feedback in our system and passed it along to our team.

    Hopefully, our support team assisted you and your issue is now resolved.

    If you need anything else, let us know.

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