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Forum Discussion

jonowales's avatar
jonowales
New member | Level 2
8 months ago

The ability to increase storage on a Family plan.

Our family account is at the maximum 2Tb of storage, however there is no ability to increase that to 3Tb or more.....

The point of the Family is about shared cloud storage ( in our case approx 1.2Tb of shared photos/videos etc).

Alternatives are either: 

  • Individual Dropbox Essential accounts or DropboxProfessional accounts.  They both cost about 3x more for what is effectively 1Tb of effective storage more and we loose our sharing capacity.
  • another provider.   It's only the hassle factor of spending a few hours sorting that out putting me off, but we're not far off from that point !

Last Request:  more and more families are needing more shared capacity.  Dropbox needs to provide a 3Tb / 6Tb version of its family accounts.  Please let me know if this is coming soon, or I'll have to jump soon

thanks!

 

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    8 months ago

    Hi jonowales, welcome to our Community!

    Your feedback regarding our Family plan has been very valuable and I will endeavor to make sure your voice is heard.

    I'll forward your feedback to the appropriate areas so we can continue to improve. At the moment, we don't have an ETA or know if this is going to happen, but I'll definitely share your thoughts with our team.

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

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