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travisslayton's avatar
travisslayton
New member | Level 1
2 months ago

Updating billing info

Hey guys absolutely NO option to update my card information. Tried desktop and app and there’s no way to update my information as I got a new card. Tried to upgrade my account but it only shows my current card info with no buttons anywhere. No update, edit or ANYTHING. I’m so confused. Please help

  • Hi, to update your payment method on Dropbox, follow these steps:

    1. Log in to Dropbox:
      Open the Dropbox website on your browser and log in to your account.
    2. Go to Settings:
      • Click your avatar (profile picture) in the top-right corner.
      • Select Manage account from the dropdown menu.
    3. Access Billing:
      • Navigate to the Billing tab.
    4. Update Payment Method:
      • Click on Update Payment Information.
      • Enter the details for your new card.
    5. Save Changes.