Forum Discussion

Kaberle's avatar
Kaberle
New member | Level 2
3 years ago

404 error when trying to login to my account

I am trying to login into my account and I keep getting a 404 error telling me they can't find that page. What the heck is going on? Yes My password etc are correct. I just can't get it to log me in!!

Help please!!!

account access
Account Settings
Error Messages

2 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Kaberle, sorry to see you're having trouble signing in to your account.

     

    Assuming you're having this issue on our website, have you tried a different browser or a private browsing window, to see if that helps?

     

    Let me know what you find.

  • Kaberle's avatar
    Kaberle
    New member | Level 2
    3 years ago

    Hi Hannah,

    I didn't have the time to try another browser, but after trying to log in about 3 more times suddenly it was working! I have no clue why I was getting that 404 error. The next day it happened again, and I kept trying and got in after just a few tries.  It defies explanation!

     

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