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Tomcor's avatar
Tomcor
Helpful | Level 6
6 months ago

Can my branding affect transfer?

Hello, I am an administrator of Dropbox Standard (Old Dropbox Business) with 3 users (432€/year).

Is there any possibility to set, without paying an extra, dropbox branding in transfer?

I apparently can customize dropbox branding, but not transfer.

This seams to me crazy :-)

5 Replies

  • Tomcor's avatar
    Tomcor
    Helpful | Level 6
    6 months ago

    Hello Roga41,

    thx for your informations. I know that menu, but apparently i do not have access to my branding from there. Just standard settings available there.

    See the screenshot for "standard" file sharing:

    https://www.dropbox.com/scl/fi/q4irpg2734ijrzyhwmnf3/dropbox_01.png?rlkey=86er2tbatjladqwp9qz1okxjx&dl=0

    And the screenshot for file transfer (with standard dropbox background and no branding logo)

    https://www.dropbox.com/t/mNzQ9pjInuDXNJJo

     

  • Tomcor's avatar
    Tomcor
    Helpful | Level 6
    6 months ago

    That's exactly what i did. I contacted support to check it.

    Thx.

  • Roga41's avatar
    Roga41
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hi Tomcor, 

    I believe it is no longer available in Dropbox Standard Plans 5TB because we already have an upgraded version of Dropbox Standard which is the Dropbox Business plan, that has the same pricing with Standard Plan but with added features, like the shared space is already 9TB ( 3TB per license) , and includes unlimited Dropbox signature requests, and many more, including the branded transfer. You might want to switch or update your plan to the Dropbox Business plan. You can either seek assistance with your Phone Support if you need guidance on how to update it to the Business plan. I just checked the "customize design" feature and they are available on Dropbox Business Plans.  Hope this helps. 

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