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j2fs's avatar
j2fs
New member | Level 2
24 days ago

Dropbox desktop app: simplification of preferences

This refers to using Dropbox on a Mac.

With the Dropbox icon in the Mac menu, potentially in the Dock, and the app itself accessible through Launchpad all leading to different things, there's already confusion.

More than that, key features seem hidden. Let's unify everything under the Mac menu icon. Any function it would be reasonable for a user to access should be either immediately visible or visible upon clicking "Preferences." Right now, it is not obvious how to get to Preferences (by clicking on the user's initials)—this is pointless obfuscation. Preferences is a main menu item and should be positioned as such.

The specific issue I had was with Backups. First, there's no reason that "Manage backups" should require a second click, rather than being available immediately (along with the other options "Ask to backup..." "camera uploads" etc.). When we click on "Manage backups," the instruction is "Add backups" or "let's get started." But what happened was, somehow I turned backups on...and I wanted to turn it OFF. There was no option that I could find that made clear how to do that.

I realize you want people to use your features...but we should be able to choose NOT to use them also. In this Manage backups screen, "Turn on backups" should be one option, and "Turn off backups" should be another (grayed out if there are none...perhaps even with a phrase along the lines of "you have no backups set up.")

Users cannot be expected to know which features the app sets up automatically, and so if they want to adjust one of them, they should be able to tell whether it's current active or not, explicitly, and not only by implication.

Thanks.

1 Reply

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Hey j2fs - thanks for taking the time to share your thoughts on this with us.

    I've logged your feedback in our system and passed it onto the team as well. Please let us know if you have anything else to add.

    Thank you again. 

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