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GetifyHR's avatar
GetifyHR
New member | Level 2
2 months ago

How can we change the time zone for our documents from UTC to IST?

We have integrated Dropbox with Freshsales for document signing. After both agents have signed the document and it is downloaded from the email, I need to change the time zone from UTC to IST. Please let me know how to do that.

3 Replies

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    31 days ago

    Welcome to our forum, GetifyHR!

    Just to clarify, are you using Dropbox Sign for your signature requests (as opposed to the Signatures page on www.dropbox.com)?

    If yes, do you mean that you’d like to update your account’s time zone here, or that you’ve already done so and you’re seeing the wrong time zone somewhere else?

    Feel free to provide me with a screenshot of what you see on your end as well, and I’ll have a look.

    Keep me updated.

  • GetifyHR's avatar
    GetifyHR
    New member | Level 2
    28 days ago

    I have already updated the time zone in my account, but the changes are not reflecting.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    26 days ago

    Hey GetifyHR!

    Would you mind sending us the screenshot that Nancy requested and also replying to her other question about the platform you're using?

    Just make sure to hide any personal info on the screenshot.

    Also, how exactly did you integrate Dropbox with Freshsales?

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