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Forum Discussion
Team activity no longer shows up on desktop app on Windows 10 and 11
I used to see all the team activity in my desktop app but now it wont show up. I have tried Windows 10 and 11 computer and it appears to be same.
The team activity does show up in my mobile app, so it should not be the account issue but more related to the desktop app settings.
PS: sometimes I can see the team activity for a few seconds, then they will disappear.
5 Replies
- Hannah
Dropbox Community Moderator
Thanks for letting us know about this, alessandrowei.
Can you please hover over the Dropbox icon in your system tray and let us know the version of the Dropbox app?
Also, when did you notice that this started happening?
Let me know and we'll go from there.
Hi Hannah,
Please see below.
It started about 2 months ago. I have tried to contact Dropbox via email but still have not got it resolved.
- Hannah
Thanks for that, Alessandro.
If you reached out to our support team, can you give us your ticket number, so we can take a look?
Ticket #24267411, thanks.
- Nancy
Thanks for the ticket number, alessandrowei! I can see that the ticket has been automatically closed due to inactivity.
If you find the email again in your email address, can you try to reply to it? This way, a new ticket should be logged with a new ticket number.
