Forum Discussion

asquonk's avatar
asquonk
Explorer | Level 3
3 years ago

"Use the dropbox API to change secondary emails"

Dear Dropbox Community,

I just changed my Dropbox account from Personal to Business, and am trying to set it all up.

I'm trying to remove the secondary email that I have listed in my Admin account (I'm the sole team member and an admin right now). There's an information bubble next to the secondary email that says "Use the dropbox API to change secondary emails".

What is this talking about and how can I remove this secondary email? I want to create a new personal account using this secondary email, and I can't right now.

 

Thanks,
Richard

Account Settings
dropbox business
Multiple Accounts

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey asquonk, welcome to our Community! 

     

    Just to make sure we're on the same page here, are these the steps that you follow on your end, when you get that specific error about the API? 

     

    You should be following the steps How to remove a secondary email.

     

    Keep me posted, and we'll take it from there! 

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!