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DavidBerg's avatar
DavidBerg
Explorer | Level 4
2 years ago

Alerts/logs for admin access to specific team folders

Hi

 

We have a Dropbox Biz plan with multiple team folders set up. Team Admins in Dropbox, through the Content function in the admin panel, can look into the tree, enter these team folders and eventually download a file.

 

I would like to know if this type of access by an admin is somehow logged, and if an alert can be set up if an admin uses that ability to download files, in particular from a folder to which he/she would normally not have access to.

 

The use case here is a team folder HR and personnel files - while there is no intrinsic problem of admin having access (as that's why admins exist in any IT system), the ability to monitor/log that access (and potentially set alerts on it), is important for our HR team to ensure confidentiality.

 

Thanks

David

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey there DavidBerg - thanks for posting on our Community and happy Monday!

     

    I'm not sure if this would help, but are you familiar with the security alerts feature? If not, could you have a look here and let me know if this would do the trick for you?

     

    Otherwise, you might want to change admin rights or permissions as outlined here and/or even check your events page for more information. 

     

    Keep me posted anyhow!

    • DavidBerg's avatar
      DavidBerg
      Explorer | Level 4

      Thanks Walter, appreciate the reply. The limitation of the alerts for my use case is they are predefined, I can not tailor them to a specific folder within Dropbox.

       

      I could probably use events post factum, but that then (as far as I know) does not allow me to configure a notification when the specific use case I'm after (opening a file in the specific team folder by one of the admins) is occuring.

       

      Does the Dropbox API allow to query on these type of events (admin or user access to specific folders in Dropbox), as if so I could explore to potentially link that with a 3rd party SIEM to get the notifications configured?

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