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Forum Discussion
How can I access my account without the 6 digit verification code?
Hello dear team when I was start Dropbox I had created account on Dropbox mail I was using easily without any prblm i didn't links any where but unfortunately Dropbox is asking 6 digit verification code how it's possible how can i get my account is logout how can i open my account please as son as possible slove my prblm thanku there has my personal files
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- Rich
Super User II
Aniqueshah29 wrote:
Hello dear team when I was start Dropbox I had created account on Dropbox mail I was using easily without any prblm i didn't links any where but unfortunately Dropbox is asking 6 digit verification codeYou can try contacting Support, but without access to the email account, it's unlikely that you can gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
