How can I access my files?

Question

I need help with getting in contact with support.&nbsp; I upgraded my account I thought to professional so I would have access to support.&nbsp; I have some files that are stored with dropbox and I need to access them.&nbsp; How in the world can I get help.&nbsp; Is there not an 800 number I can call???
&nbsp;

Mark · Answer

Hi&nbsp;sarahsocute&nbsp;
&nbsp;
Support is available at www.dropbox.com/support. BUT some options are only available for paid users (i.e. not a trial) and phone support is for business only.&nbsp;
&nbsp;
You can access all files, however, easily at www.dropbox.com/home. If that isn't what the issue is we need more info

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How can I access my files?

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