Cut the Clutter: Test Ignore Files Feature - sign up to become a beta tester here.

Forum Discussion

Limo16's avatar
Limo16
New member | Level 2
3 years ago
Solved

How long does Dropbox keep my files?

I am preparing to go to a prison. How can I prevent my data from being deleted for seven or twenty years? I keep my 1Password keychain on Dropbox and want it to be available once I am free. 

account access
Account Settings
security
  • Megan's avatar
    Megan
    3 years ago

    Hi Limo16, thanks for posting here! 

     

    Dropbox has a policy for inactive accounts, and the soft-limit of this is around one year. I'm afraid that we're not able to keep an inactive account from closing down after 7-20 years, unless you frequently access your account.

     

    I hope this clarifies! 

1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi Limo16, thanks for posting here! 

     

    Dropbox has a policy for inactive accounts, and the soft-limit of this is around one year. I'm afraid that we're not able to keep an inactive account from closing down after 7-20 years, unless you frequently access your account.

     

    I hope this clarifies! 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!

Recent Discussions