Forum Discussion

Hanaan's avatar
Hanaan
New member | Level 2
2 years ago

I can't invite anyone to my family room

Hi community 🙂

I started using Family Room some months ago and it was just right. 2-3 people were invited, by me, joined, and are sharing the files.

Today I tried to invite another person I used the same blue *Invite Members* button.

What I got is a note saying this:

"You do not have access to perform this operation"

Very odd. This is my account, I have access to everything else. Just can't add a 4th family member due to access...

Any thoughts?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Hanaan, thanks for bringing this to our attention.

     

    Could you try switching browsers to see if this helps?

     

    Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.

     

    Keep me updated with any progress!

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