I didn't receive my one-time verification email to my Yahoo email

Hi Chika16, thanks for bringing this to our attention.

Could you check your spam/junk folder in case the email went there directly?

This will help me to assist further!

Are your other email addresses also with Yahoo, or another email provider?

I'd recommend contacting Yahoo support for them to investigate further, since it sounds like there might be something preventing the emails from being received by Yahoo servers. 

In that case, you can reach out to our support team directly for further assistance Chika16 

To do so, make sure to use an incognito window without signing into any Dropbox account and fill out this form with all the relevant details. 

Hey Chika16, can you give us the ticket number for your communication with our support team, so we can take a look?

Hi team, 

Since there is 3 drop box account and your agent ask me to make a separate email regarding the issue 

So here is the ticket: 
Ticket #24434989: DB: [removed] Can't received one time code 

Ticket #24434988: DB: [removed] Can't received one time code 

Ticket #24431127: DB: Can't access my dropbox account 


Please help me on this, thank you so much

[personal info removed per the Dropbox Community Guidelines]